Returns & Exchanges

At GravaStar, we want you to be completely satisfied with your otherworldly audio gear. If your purchase doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Gear

  Securely pack your product in its original futuristic packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at the designated carrier location; we recommend keeping your tracking number for reference.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, we will process your refund or dispatch your exchange within 5 to 7 business days.